Privacy Policy
Introduction
This privacy policy explains how Combini, a product of Rivot AI, Inc ("we," or "us") collects, uses, and protects your information when you use our website (combini.ai) and services. This policy applies to all users of our platform and services and should be read in conjunction with our Terms of service ("Terms"), which contain additional important information about how we handle your data and content.
Data Collection and Use
Information We Collect
Account Information
- Email address
- Name
- Account preferences and settings For detailed information about account management and your responsibilities regarding account information, please see the "User accounts and content" section of our Terms.
Service Usage Data
- Generated code and prompts
- Platform interaction data
- Feature usage statistics
- Error logs and debugging information The ownership and usage rights of generated code and content are detailed in the "Intellectual property rights" section of our Terms.
Automatically Collected Information
- IP addresses
- Browser type and version
- Device information
- Operating system
- Access times and dates
- Pages visited
Analytics and Tracking
We use Amplitude and PostHog for analytics and tracking.
For details about Amplitude and PostHog's data handling, please see their Privacy policy
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session
- Remember your preferences
- Analyze platform usage
- Improve our services You can control cookie preferences through your browser settings.
How We Use Your Information
We use collected information as detailed in our Terms of service (see "Data usage, training, and learning" and "Service improvements and training" sections) for the following purposes:
- Provide and improve our services, including:
- Platform functionality improvements
- AI model training
- Service quality enhancements
- Support and operations:
- Provide customer support
- Process payments
- Send service updates
- Security and maintenance:
- Maintain platform security
- Analyze usage patterns
- Debug technical issues
- Prevent abuse and fraud
Data Sharing and Processing
Third-party Service Providers
We share data with trusted service providers as outlined in our Terms. For specific information about:
- Data processing practices
- Service provider requirements
- Custom handling agreements
Please see the "Data usage and learning" section of our Terms.
Your Rights
You have the right to:
- Access your personal data
- Request data correction
- Request data deletion
- Export your data
- Opt out of certain processing
- Withdraw consent
Contact feedback@combini.ai to exercise these rights.
Security Measures
We implement industry-standard security measures:
- Encrypted data transmission
- Secure data storage
- Access controls
- Regular security audits
- Employee training
Service Improvements and AI Training
As detailed in the "Data usage, training, and learning" section of our Terms, we may use certain data to improve our services and train our AI systems. Important exceptions and limitations apply.
Please refer to our Terms for complete information about:
- Types of data used for training
- Data handling practices
- Your rights regarding data usage
Data Protection and Security
Our security measures and data protection practices complement the warranty disclaimers and liability limitations detailed in our Terms. For specific information about:
- Platform security
- Data handling
- Risk allocation
- Liability limitations
Please see the "Disclaimer of warranties" and "Limitation of liability" sections in our Terms.
User Content Visibility
The content and code you generate using our services, including prompts and project files, are private and only accessible to you and Rivot AI, Inc's authorized employees, contractors, and partners as necessary to provide support and maintain platform functionality.
If your project is set to "public," then the prompts and code can be visible to other users. Your public project can also be remixed and used as a starting point for other projects. Private projects are not remixable, and their code and prompts are not visible to other users.
Other users cannot view your private content and projects unless you choose to make them publicly available through our platform's sharing and collaboration features.
Liability Protections
Our platform includes technical measures to protect the privacy and security of user content. However, we cannot be held liable for any issues that may arise from users deliberately circumventing our platform limitations or protections to access private content.
Users are responsible for maintaining the confidentiality of their account information and for any activities that occur under their account, whether or not authorized by the user. We disclaim all liability for any damages, loss of profits, or other harm resulting from unauthorized access to user content.
Our warranty disclaimers and liability limitations, as detailed in our Terms of Service, apply to all aspects of our platform and services, including the security and privacy of user data.
Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect data from children.
International Data Transfers
We may transfer data internationally within our service provider network. We ensure appropriate safeguards are in place for these transfers.
Legal Framework
This privacy policy is part of and subject to our Terms. In case of any conflict between this privacy policy and our Terms, the Terms shall prevail.
Changes to This Policy
We may update this policy periodically. Changes will be handled in accordance with the process outlined in our Terms regarding policy updates.
Contact Details
General Contact Information
- Website: https://combini.ai
Contact Us For
- Privacy questions: feedback@combini.ai
- DMCA and legal issues: feedback@combini.ai
- General feedback: feedback@combini.ai
Response Times
- We aim to respond to privacy-related inquiries within 7 business days
Additional Resources
- Terms of service: https://combini.ai/terms
For the fastest response, please use the appropriate email address for your inquiry and include relevant account information when contacting us.